Location: Manchester – M16
Salary: £50,000 - £55.000
Job title: 3rd Line Engineer
Flexible: Hybrid working 3 days in the office / 2 days at home

Maxwell Bond has an exciting opportunity for a 3rd Line Engineer to join a prestigious and award-winning IT Services Provider in the Manchester area.

This is an exciting chance to join a growing business with strong progression opportunities into Cloud/Architecture. Your main responsibility will be to manage and triage 3rd line incidents from customers on cloud/hybrid platforms.

This role offers hybrid working; 3 days in the office and 2 days at home per week.

What’s in it for you:
  • 25 days holiday, option to buy and sell holidays + birthday off
  • Hybrid working
  • Ongoing training and development opportunities 
  • Private Healthcare
  • Enhanced Maternity/ Paternity and adoption pay
  • Discounts on any events at AO Arena

Technical skills required:
  • Azure
  • Citrix
  • Microsoft stack
  • Office 365
  • Intune
  • SharePoint

3rd Line Support Responsibilities:
  • Manage 3rd line tickets/incidents
  • Release management
  • Escalation point for 2nd line
  • Understand and follow ITIL problem management framework
If this 3rd Line Support Engineer sounds like the role for you, please apply NOW as we are arranging interviews ASAP. Please contact Abbey McDonnell on abbey.mcdonnell@maxwellbond.co.uik or 0161 840 1025

Citrix / SharePoint / Azure / Office 365 / Intune